PENSION GRIEVANCE MECHANISM

With effect from 1.4.06 a new pension grievance mechanism shall be followed in the Office of JCCA Haryana. The details are given below: 

1. Pesioners are advised to kindly make full use of the on-line Grievance Form as it is available to them at all times even outside office hours and it saves them the trouble of visiting our office.

2. In case you wish to personally interact with the CAO Pension kindly note that you may do so from 3:00 p.m to 5:00p.m on the second and third Friday of every month.

3. On all other days you may lodge a written complaint/query using the printed grievance form available with CAO Pension. A receipt of the same shall be handed over to you on the spot and an intimation of the action taken shall be sent to you by post. It shall also appear in your personal mailbox* at our website. (To be launched shortly.) The serial number and date of the grievance form’s receipt may be quoted in all future correspondence/references on the subject.

*Please refer to information leaflet on website. Your Unique Employee ID shall be your Username and password can be collected from CCA Office to enable you to access your personal mailbox.